Supporting the mental health of serving police officers, police staff and their families

Bluline Healthcare -

The Bluline mental health navigator

The Bluline Mental Health Navigator, in partnership with Resilient Minds, is here to support the mental health and well-being of police personnel and their families.

We offer a confidential and pro-active service designed to quickly help you identify your needs and connect you with the most appropriate support and treatment pathways. Our expert assessments include personalised support plans, clear signposting to mental health resources and evidence-based treatments, and practical advice for return-to-work or educational adjustments.

We prioritise early intervention and confidential support, ensuring you receive timely and effective guidance to improve your mental wellbeing and navigate any challenges you may face.

The benefits -

The right service at the right time.

This service is designed to reduce stress and anxiety, and improve the wellbeing and quality of life for police personnel and their families.

Family

Early intervention and proactive support for mental health concerns.
Improved wellbeing and quality of life for police personnel and their families.
Reduced stress and anxiety.
Clear pathways to appropriate therapeutic interventions.
Facilitated return-to-work and education transitions.

The benefits -

Your clear pathway to mental health support

Bluline Mental Health Navigator gets you to the right service at the right time. It is available to all Bluline members and includes:

Comprehensive Mental Health Assessments:

Our qualified mental health professionals conduct thorough assessments to to evaluate individual needs. The initial assessment is conducted remotely by a third-party, reducing the stigma associated with seeking help from within the organisation.

Personalised Support Plans:

Following your assessment, you will receive a personalised support plan outlining recommended resources and mental health treatments. Early intervention and proactive support to help you get effective guidance can help prevent mental health concerns from becoming more serious.

Clear Signposting:

We provide clear guidance and referrals to evidence-based therapies and to overcoming barriers to accessing treatment. This may include recommendations for evidence-based therapies such as Cognitive Behavioural Therapy (CBT), Eye Movement Desensitisation and Reprocessing (EMDR) or Dialectical Behaviour Therapy (DBT).

Return-to-Work and Education Support:

We offer practical advice and recommendations for reasonable adjustments to facilitate a smooth transition back to the workplace or to help keep you at work.

Family Support:

Recognising the interconnectedness of family wellbeing, we offer resources and support for the families of police personnel including children aged 12 and over.

Confidentiality and Privacy:

Your privacy is paramount. All assessments and interactions are conducted with strict confidentiality, adhering to all relevant data protection regulations.

Claims submission -

How it works

To access the service please submit a mental health claim through the standard Bluline claims process.

Steps -

Contact Bluline

Contact the Bluline administration office to let us know that you may need to initiate a mental health claim. Call 01905 796682 or submit your enquiry.

Bluline will complete a standardised referral form, and pass it to Resilient Minds.

Assessment scheduling

A mental health administrator will contact you within one working day to schedule your assessment.

Assessments are typically scheduled within two working days of initial contact.

Assessment and reporting

Following your assessment, a detailed report will be prepared and shared with you, and with other relevant parties upon your consent.

Testimonials -

What our members say

They (Bluline) made the authorising and organising of consultations, scans, operations, and physiotherapy sessions stress free.

Bluline member

The service by the staff has been fabulous. A nice group of people. Each staff member whilst being efficient has shown such care and understanding. The tone either on the phone or by email is always positive and response time is excellent.

Bluline member

The Bluline team are fab, they make everything so easy to understand. Every email is so helpful and friendly!

Bluline member

I found the staff at Bluline absolutely fantastic and very empathetic and they helped me to achieve what I needed to at what was a very worrying time.

Bluline member

Bluline provide peace of mind that your family are going to be given medical care or intervention if required. It is fabulous value for money as you cannot put a price on what they have done for my family.

Bluline member

Mental Health Navigator -

Important things to know

Eligibility: This service is for individuals aged 12 and over.
One Assessment Per Condition: You are eligible for one comprehensive assessment per mental health condition. A new assessment may be approved for a demonstrably new and distinct condition.
Post-Assessment: A detailed report will be sent to you within two working days of your appointment. Note that any further treatment is separate from this service.
Questions? If you have any questions about your report or recommendations, please contact Resilient Minds directly (contact information is provided in your report).

Become a member

We have worked hard to make it easy for you to join Bluline. There is no medical examination, no awkward questions, and minimal form filling. Use our online price calculator to see exactly how much it will cost.

Become a member Get a quote

Any questions?

If you have any questions call

01905 796 682

MON - FRI: 9:00AM - 4:00PM
(excluding public holidays)

or submit your enquiry and we'll get back to you.