Make a claim

Contact the Bluline administration office to let us know that you may need to initiate a claim. Call 01905 796682 or submit your enquiry here.

If your GP thinks you need to see a specialist tell them that you are a member of Bluline so that they can make a private referral.

(If your claim relates to Physiotherapy, Chiropractic or Osteopathy  treatment only, please contact the Bluline team)

Let a member of our team know what your GP has suggested, the Bluline Team will need a copy of the referral sending to us by email.

Once your claim has been opened by Bluline, you will receive an email containing your claim details, Claim Form and any relevant information. The Bluline Team can discuss with you your hospital options at the point of opening the claim.

Complete the claim form, sign and return it to Bluline by email or post. Please note that Bluline will only accept an original signature.

Present the signed ‘Notes for the Specialist’ to the consultant. This provides your consent for the consultant to supply a copy of your clinic letter(s) to Bluline.

If the consultant states that further investigation or treatment is required please contact Bluline for pre-authorisation before any treatment or investigations take place.

The Bluline team will authorise investigations and/or treatment (so long as it falls within the scheme rules) and guide you through the next steps.

If you have seen a consultant via the NHS, you can still claim for follow up treatment through Bluline, as long as your claim falls within the scheme rules. Contact one of our team members to find out more.